No user codes are programmed.
Smart code door lock not working.
On my smartcode 909 910 the lock button does not lock the door.
If there are no codes in the lock the lock button will not lock the door.
Realign the door if the bolt does not operate smoothly when opening with a key.
Using the smart lock guest access card you can view the current state of your locks and lock all locks with a single press.
This is indicated by the keypad fl ashing red three times with three beeps.
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The smart lock guest access card will be automatically added to your home screen.
Program at least one user code and test the lock button again.
If there are no codes in the lock the lock button will not lock the door.
Smart home app lost remote access.
The door handing process was not executed.
Doorbell camera offline.
Online account center make a payment.
Select smart lock guest access.
Press the lock button on the keypad then enter the security code to resynchronize the bolt.
Be aware that resetting the lock will delete all codes.
Touch allow to confirm.
On my smartcode 909 910 the lock beeps the keypad flashes red and the door cannot lock.
Panel skycontrol reboot.
When all doors are locked the card will turn blue.
There s a chance that your phone simply hasn t updated its location status in a while.
If the lock can t be located by the touchscreen xfinity home or the hub xfinity home automation it may need to be reset.
Remove the battery pack.
No user codes are programmed.
So to get lock on your location open google maps and tap the compass icon near the bottom right corner.
The door handing process was not executed during installation.
If three incorrect codes were entered within one minute the keypad will lock for 60 seconds.
Step 3 pull out the battery pack and push program three times if the smartcode fails to initialize after battery removal and re installation.
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This is indicated by the keypad flashing red three times with three beeps.
Program at least one user code and test the lock button again.
Panel skycontrol disconnected from home network.