I read every single complaint here and saw the reply about holding the door lock inside in the open position while you hit the unlock on the key fob and it worked to unlock the door.
Sliding door lock not working.
Determine how far out of alignment the lock is and reinstall the latch plate in the door jamb by unscrewing it sanding the wood.
However the service advisor wrote it up as a goodwill thing and as a result my out of pocket was 100 00 deductible charge.
Because sliding patio doors are used a lot it s common for their locks to occasionally jam or break.
These locks are important for keeping your patio doors secure so it s important that you replace yours promptly if it s not working while you might need to completely replace your lock it s possible you just need to replace the latch.
For other types of problems with door knobs and locks please see repairing door knobs hardware.
My 2017 grand caravan with 77 000 plus miles on it also had the driver sliding passenger door lock stopped working and was stuck in the locked position.
Open the door and check to see where the petroleum jelly has transferred to the latch on the door frame.
The caravan was not under the 3yr 36 000 mile warranty as it had too many miles.
In addition to cleaning and lubricating sliding door tracks you want to lubricate the door lock.
If the lock slowly started to lose power speed locking and locking or would stop working intermittently and start again the motor actuator is most likely to blame.
Be it the switch for that side latch or actuator.
Apply a lubricant to both upper and lower tracks to keep the door hardware clean and operating freely.
The actuator for the sliding door lock on the driver s side was replaced.
Attempt to turn the lock.
When one door has the locking issue it is likely an issue within the door.
Sorry that we feel the need to state.
If it isn t in alignment with the lock that might be why the lock is not working.
If your door key doesn t work right the first and most obvious step is to be sure you re using the right key.
Door key does not work.
One door lock is not working.